MAF Privacy Policy
Effective Date: [1st September 2025]
Company: MAF Media Sdn Bhd (1619742-M)
Registered in: Malaysia
This Privacy Policy outlines how MAF Media Sdn Bhd (“we,” “our,” or “us”), including its holding company MAF Holdings and its subsidiaries, collect, use, disclose, and protect your personal data when you use our mobile app and services (the “App”).
By using our App, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect the following types of personal data from our users:
1.1 Personal Information
• Email address and phone number (used for login and communication)
• User profile information (such as username, bio, avatar)
1.2 Content
• Photos, videos, and other media content uploaded by users
• Comments, likes, and interactions on posts
1.3 Location Data
• We collect and process your location data (e.g., GPS data) to personalize your experience and show nearby content or merchants.
1.4 Device & Usage Data
• Device information (e.g., mobile type, OS version)
• App usage statistics (e.g., time spent, actions performed)
1.5 Payment Information
We use a third-party payment processor (currently Fiuu) to process payments. We do not store your card or bank information directly.
• Note: Our payment processor may change from time to time, and the privacy practices of the new provider will apply.
2. How We Use Your Information
We use your data to:
• Create and manage your user account
• Facilitate transactions, including purchases and commissions
• Display personalized content and ads
• Improve app performance and user experience
• Communicate updates, promotions, or support responses
• Comply with legal obligations
3. Sharing Your Information
We may share your information with:
• Merchants for order processing and delivery
• Influencers/Affiliates for commission tracking
• Third-party service providers (e.g., analytics tools like Google Analytics, Facebook Pixel)
• Regulatory authorities when required by law
We do not sell your personal data to third parties.
4. Use of Cookies & Tracking Technologies
We and our partners use cookies and similar technologies to analyze user activity, show targeted ads, and improve functionality.
You can manage your cookie preferences in your device settings.
5. Data Retention
We retain your data for as long as:
• Your account remains active
• Necessary to fulfill the purpose it was collected
• Required to comply with legal obligations
You may request account deletion at any time.
6. Data Security
We take reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure. You are responsible for keeping your login credentials confidential.
7. Children’s Privacy
Our services are not intended for users under the age of 18. We do not knowingly collect personal data from children without parental consent.
8. International Transfers
Your information may be transferred to and maintained on servers outside Malaysia, depending on the third-party services we engage.
9. Your Rights
You may:
• Access or correct your personal data
• Withdraw consent for marketing
• Request data deletion
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notification.
